FAQ's

Resetting your Authenticator

To reset your authenticator for your account, simply launch the app again. Under ‘Configure’ select ‘RESET AUTHENTICATOR’ and follow the instruction from ‘Step 2’

Unable to access authenticator app or provide passcode

If you are unable to access your authenticator app, or you have lost your phone, you will need to speak with a Reapit User Admin to reset your authentication.

Disabling MFA for my account

Within the app under ‘Configure’ select ‘RESET AUTHENTICATOR’. This will disable MFA on your account.